Step 1
Deploy the probe
We plug a small probe into your network, or monitor centrally through your firewall. Whichever suits your setup.
Network operations center / NL
Every site. In sight.
Internet lines, gateways, wifi, devices and payment terminals. Every monitoring tool we run, brought together in one live view, 24/7.
ALERTWAN link unreachable. On-call engineer notified.
Poll interval30 s
Alert after60 s
TopologyDEMO
Everything we manage,
in one overview.
When something breaks, the first question is always where. Every part of your setup has its own sensors, so the answer’s usually in sight before anyone thinks to ask.
Monitored systems01 / 08
Live simulation
What an outage
What an outage
looks like from here.
Outages usually announce themselves with a phone call: “the internet’s down.” Here, we see them first. Cut the line and watch it play out, from the first missed ping to the moment it’s back up.
Down.
Up.
Site C / WarehouseALL SYSTEMS NOMINAL
Time to alertT+00:00
ROOT CAUSE IDENTIFIEDInternet line Site C unreachable. 1 alert sent, 4 follow-up alarms suppressed.
Event logNothing to report yet. Cut the line to start.
21:42
Tuesday
This runs 20 times faster than real life. In practice, the alert goes out after 60 seconds of downtime.
From probe
to alert.
Four steps, one setupStep 2
Baseline
For the first while, we just learn what normal looks like on your network. After that, anything out of the ordinary stands out.
Step 3
Alerting
If something stays unreachable for more than a minute, the on-call engineer gets a push alert. No waiting for someone to notice.
Step 4
Your own status page
Every client gets their own live page: their sites, lines and devices, and a plain record of every incident.
You seewhat we see.
No black box: you get the same live view we work from. And no, a light that flicks to red for half a second isn’t an outage. We only alert after a full minute of downtime, and we’ll call you when it actually matters.
Contact
Want this for
Want this for
your business?
Tell us what you’ve got, and we’ll tell you what we’d monitor and how. And if something’s down right now, please don’t start pulling cables just yet.
EMAILhello@managed365.net
PHONE[PHONE]